Road-Tested Reviews: Insights From Our Valued Customers

Armatus is one of the few vendors in the automotive space that consistently over-delivers on their commitments. The team has been at our side as we work to maximize the fixed operations revenue in all our dealerships and has provided our organization with sound guidance, calling on decades of experience pursuing equitable warranty reimbursement for their clients. I have heard of horror stories from dealers that have used other vendors to support their warranty reimbursement requests. I am forever thankful we chose Armatus and would recommend them to other dealers without hesitation.

From our very first conversation and email, to receiving the approval letter from our manufacturer, you and your team have been very easy and professional to work with. You set expectations and delivered in a timely fashion. Your research was thorough and accurate, you sensed the opportunity and never asked for payment until the manufacturer sent the approval notice. A very traditional yet successful business model in todays dog-eat-dog environment. Please extend my thanks to your entire team

We wholeheartedly recommend Armatus for their exceptional work in securing multiple warranty rate increases for our dealership over the past several years. The strategic expertise and the company's results-driven approach have consistently delivered positive outcomes. Their professionalism, dedication, and ability to navigate complex warranty issues make them invaluable partners. If you're seeking a team that consistently produces tangible results in warranty rate management, Armatus is the top choice.

Engaging Armatus to perform our warranty reimbursement submission is one of the best decisions our organization has made in recent years. Their process is completely hands-off for our team, and we are confident the warranty parts mark-up and warranty labor rates they determine are the highest possible for each of our stores. Their in-depth understanding of factory behavior and the law proved to be invaluable and was critical in helping us maximize the results we had earned. Thank you, Armatus!

We initially went with a vendor that charged a flat fee to save money, but when Hyundai rejected their filing, they did not follow through. That is when we called Armatus. They got us approved in 30 days and our mark-up is 15 points higher. It tuns out the "cheaper" vendor would have cost us a LOT more.

The Armatus Dealer Uplift process has been a great fit for our service and parts department. The overall process is seamless, compliant, efficient, and effective by sorting data and processing the highest uplift for warranty parts GP% and warranty labor. Their support from a corporate and a dealership perspective has been awesome and they are completely transparent as they work through the entire process.

Our LHM Dealerships partnership with Armatus as a warranty parts and labor uplift solution has been instrumental in our warranty revenue growth over the last several years. We have witnessed significant increases in our parts/labor warranty gross profit and our ROI has been in the 1.5 to 1.8 month range. This has been a great return on our investment.