Performance Management

FOPC

Fixed Ops Performance Center:
Reporting Software & Performance Coaching

Dashboards don’t pay the bills. Decisions do!

Every week, Fixed Ops Directors are buried in platforms, reports, and dashboards, yet profits keep slipping. The problem isn’t a lack of data; it’s the inability to turn it into action fast enough. This is your efficient shortcut into data and insights not available in any dealer’s DMS. The Fixed Ops Performance Center (FOPC) cuts through the noise, delivering coach-supported, data-driven insights that stop the losses and put you back in control.

The fix for fixed ops frustration.

FOPC MPI Stats

Boost Gross Profit %

Cut unauthorized discounts and increase margin on every repair. Performance coaching and data-driven tools help you find exactly where money is leaking and how to stop it fast.

Yes, Let’s Do This

FOPC What If ELR

Crush Technician Production Goals

Align tech performance with shop potential. We spotlight productivity issues and guide your team to fix inefficiencies that cap output.

Yes, Let’s Do This

FOPC What If ELR

Drive Effective Labor Rate Up

Small rate gains = big bottom-line impact. FOPC clients have seen $6 ELR bumps through consistent data visibility and performance coaching.

Yes, Let’s Do This

FOPC What If Hrs Per RO

Methodically Improve Hours Per RO

Know exactly what each RO delivers, no guesswork. Our tools show you how even a .3 hour per RO lift can move the profit needle swiftly, employee by employee.

Yes, Let’s Do This

FOPC Goal Settings

Diagnose Knowing vs. Doing Problems

Not sure if it’s a training issue or a motivation one? Our expert fixed ops performance coaches help pinpoint the real barriers and how to break through them.

Yes, Let’s Do This

Overhead Is Eating Revenue

Boost Fixed Ops Absorption

Service and Parts should carry more, or all your overhead. If they aren’t, your performance coach will show you where the gaps are and how to close them.

Yes, Let’s Do This

Broken Parts-to-Labor Ratio

Understand and Align Parts-to-Labor Ratio

Your performance coach will help you understand which other KPIs influence this ratio and know which levers to pull for rapid improvement.

Yes, Let’s Do This

Maintenance Mix Out of Balance

Optimize Maintenance to Repair Mix

Too much traffic, not enough profit? We’ll help you re-balance your maintenance-to-repair ratio to unlock real revenue growth.

Yes, Let’s Do This

No Line of Sight into Performance

Improve Your Line of Sight into Performance

Flying blind on Advisor and Tech metrics? Our dashboards and coaches provide the fastest access in the industry to the KPIs that matter most.

Yes, Let’s Do This

Sales Left on the Table

Sales Left on the Table

Are your Advisors actually selling… or just taking orders? Your coach will help you identify missed sales opportunities and train your team to convert them more consistently.

Yes, Let’s Do This

Don’t take our word for it.

FOPC has made a significant impact on our service operations. Thanks to your coaches and platform, our pricing compliance jumped from 40% to 72%, an 80% lift and our ELR variance tightened from $6 to $1. That improvement is generating over $ 17,000 in incremental monthly gross profit, totaling more than $ 212,000 per year. Even with such a seasoned team, FOPC continues to push us to new levels.

Jayson McCullough
Fixed Operations Director, Sheehy Lexus of Richmond

To succeed in these most challenging times you need the best data, diagnostics, tools and quality support to maximize your full potential.

Armatus provides it all with workable solutions and professional support. We value Armatus and our FOPC support partners!

Keith Drake
Sam Pack Auto Group
Reveal My Next Step

ROI that hits your bottom line—fast.

$0.46
Average Repair ELR Increase in the First Three Months
$0.27
Average Maintenance ELR Increase in the First Three Months 
$0.71
Average Competitive ELR Increase in the First Three Months
Give Me a Peek

Real stories. Real profits.
Real fixed ops performance coaching.

Show Me The Magic

Drop the data drama. Log into actionable data with coaching support.
Experience FOPC in Action by Filling out the Form!

Google reCaptcha: Invalid site key.

© 2025 Armatus Dealer Uplift